Mini Swap

A website to purchase & resell children's clothing.

Note: This project was completed as part of my UX Design Certificate program.

Background

Mini Swap is a user-centered platform designed to make buying and selling gently used children’s clothing easy and accessible for parents. Because children outgrow clothes quickly, families often face frequent and costly wardrobe updates. Mini Swap addresses this challenge by offering a sustainable, community-driven marketplace that connects parents looking to save money and reduce waste. By facilitating the exchange of quality, pre-loved clothing, the platform supports both economic and environmental responsibility.

Problem

Children outgrow their clothes quickly, leading parents to frequently purchase new items that are often barely worn. This cycle not only places a financial burden on families but also contributes to unnecessary waste, as perfectly usable clothing ends up sitting unused or being discarded.

Solution

Design a user-friendly platform that enables parents to buy and sell gently used children’s clothing. This solution supports both budget-conscious and eco-friendly families by making it easy to save money while reducing textile waste. By creating a trusted, community-driven marketplace, the platform encourages sustainable shopping habits and gives quality kids' clothing a second life, helping parents make choices that are better for their wallets and the planet.

My Design Process

Empathize

Define

Ideate

Prototype

Test

EMPATHIZE

Understanding users’ needs, emotions, and challenges.

Iterate

Empathize

Define

Ideate

Prototype

Test

User Personas

User Stories

As a single father on a tight budget, I want to easily buy affordable clothes for my growing child and sell what no longer fits, so that I can save money and make a little extra without adding stress to my day.

As a sustainability-minded parent, I want to buy and sell gently used children's clothing in an eco-friendly and easy-to-use platform, so that I can reduce waste and feel good about my family's impact on the planet.

Journey Maps

DEFINE

Identifying the user’s problem based on insights gathered.

Iterate

Empathize

Define

Ideate

Prototype

Test

Tom Soto

Problem Statement:

Tom Soto is a budget-conscious single father with limited time who needs an easy way to buy and sell children’s clothing because he struggles to keep up with the cost and hassle of constantly replacing his son’s outgrown clothes.

Hypothesis Statement:

If Tom has a simple, budget-friendly platform to buy and sell children’s clothing, then he will be able to easily manage his son’s wardrobe without added financial or time stress.

Amy Wu

Problem Statement:

Amy Wu is an eco-conscious, busy mom who needs a simple and sustainable way to manage her children’s clothing needs because she wants to reduce waste.

Hypothesis Statement:

If Amy has an easy-to-use resale platform that emphasizes sustainability, then she will use it to buy and sell her children’s clothing in a way that aligns with her eco-conscious values and busy lifestyle.

Value Proposition:

Parent-to-Parent Trust Network.

A resale space created specifically for parents, where you can shop and sell within a trusted, like-minded community.